Welcome to FlorenceTourInfo.com (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website florencetourinfo.com. Please take a moment to read this policy carefully to understand your rights and our practices under privacy laws applicable in the United States, United Kingdom, Australia, and Canada.

1. Information We Collect

We gather information including but not limited to:

  • Personal Information: Information you voluntarily provide such as your name, email address, and other contact details when subscribing to newsletters or contacting us.
  • Technical and Usage Data: Automatically collected data including IP address, browser type, device details, pages visited, and other analytics collected via cookies and similar technologies.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and collect anonymous analytics data. You may adjust cookie preferences in your browser settings.

2. How We Use Your Information

  • To operate and improve our website and services;
  • To respond to your requests and provide support;
  • To send newsletters or promotional information if you opt-in;
  • To analyze site traffic and improve user experience;
  • To comply with legal obligations;
  • To safeguard our website and prevent fraud.

3. Legal Basis for Processing

Where applicable, we process your data based on:

  • Your consent;
  • Performance of a contract or pre-contractual measures;
  • Compliance with legal requirements;
  • Legitimate interests balanced against your rights.

4. Disclosure of Your Information

We do not sell your personal data. We may share information with trusted third-party service providers assisting in website operation, email delivery, and analytics under confidentiality agreements.

5. Cookies and Tracking

Cookies and third-party analytics such as Google Analytics help us understand how visitors interact with our website. You can disable cookies via your browser settings, but some features may be affected.

6. International Data Transfers

Your data may be transferred and processed outside your country of residence, including in the United States. We ensure appropriate safeguards such as standard contractual clauses are in place to protect your information.

7. Your Rights

You have the following rights under applicable laws:

  • Access your personal data;
  • Request correction or deletion;
  • Object to or restrict processing;
  • Withdraw consent;
  • Data portability;
  • File complaints with regulatory authorities.

To exercise your rights, please contact us at privacy@florencetourinfo.com.

8. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Data Retention

We retain your personal data only as long as necessary for the purposes described or to comply with legal requirements.

10. Children’s Privacy

This website is not intended for children under 13 (or local legal age), and we do not knowingly collect data from children without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any updates will be posted here with an updated effective date. Please review this policy periodically.

12. Contact Us

Email: privacy@florencetourinfo.com
Website: https://florencetourinfo.com